Monday, October 09, 2006

How has the transformation of acquiring a driver’s license affected society?

A drivers license today is one of the core prerequisites for employment, not only in South Africa, but across the world. It is therefore important that the system and procedure of acquiring a license is strictly and properly managed. With all the changes that have occurred at licensing centers around South Africa, I guess the real question is “has the transformation in the process of acquiring a drivers license affected society, and if so, how?”
It’s clear that the new procedure of obtaining a drivers license is affecting society in different ways. To gain some depth on this issue Mr S. Ndlovu was interviewed, because he had the opportunity of experiencing both the old and the new procedure of acquiring his driver’s license. “The new procedure is much better because there is lesser opportunity for corruption and unfair treatment”, he told our interviewer. Mr Ndlovu also went on to say that there is now no more room for error since there is no human intelligence involved in this process therefore what you get is totally dependant on your performance in whichever test you are doing and not on the officers experience or knowledge.

Public impression in the local press is given that the new system does not accommodate the needs and expectations of those who are in need of a driver's license. Most people think that it is better if the test is not computerized because a computer is just a machine, programmed for perfection with no room for error, whereas if an instructor was in control, he is more flexible and not confined to exact measures. This is not to say that instructors should be blind to the mistakes of those tested and/or rely on bribery to further their own personal interests. With human beings, there is no perfect and exact method of driving.

To equally represent two generations' view on this topic, Mr B. Ngcobo, who worked as a driving instructor for more than seven years was interviewed. Speaking from experience, Mr Ngcobo argued differently to Mr Ndlovu, in that the old method was better then the current method. To support his argument Mr Ngcobo said that “the new method of acquiring a license was done through computer and therefore could not be trusted, since computers were just mere man-made machine which could malfunction at any time and end up causing more harm than good when testing learner drivers”. Mr Ngcobo also went on to say that he was utterly disgusted that officials at testing centers con learners applying for drivers tests by initiating bribes in order to get earlier test dates or preferential treatment. Driving school instructors are no longer allowed to register for their students’ tests and bookings must be done by the applicants themselves.
To add insult to injury the new drivers licensing legislation (where people have to go to test centers which are near their area of residence) has come under a lot of criticism mainly from driving instructors who have lost a lot of business because of the new legislation. An instructor who was interviewed said that the main problem he has is that when clients come in to learn how to drive he has to turn their business down because proof of residence is not supplied. Because the clients are not aware of the new legislation, instructors end up losing a lot of business. However he strongly feels that the government is fooling around with legislation without consulting the relevant stakeholders.

After all the pro’s and con’s have being taken into account, and having interviewed a diverse range of individuals on the topic at hand it shows that the new system might have more cons then was initially thought. This is shown in the large number of failures within the Rossburgh testing grounds.

Writer - Siyabonga Nkabinde
Interviewer – Manelisi Ndlovu
- Thaba Mchunu
Researches – Michael Mlungisi
- Matalimo Selebalo

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