Perception

Another edition for unlicensed,another stream of fun. Since this time the focus is on solutions of driver's licensing, i found it quite amusing as to uncover what ideas people would offer. So my group(Jeofrey,Dube,Seetha and Karis) decided to focus on solutions for the long queues at Rossburgh, the bribes claimed to be given to instructors and if the settings of the computer-testers can be lowered since most people regarded them as being too strict.

So the five of us headed off to Rossburgh on tuesday morning in Karis' dad's van and once there Karis and i interviewed people in the long queues while Seetha and Dube interviewed Inspector Neville Meth and Jeofrey took pictures. As the interviews went on, i made a discovery that most people thought that the department is understaffed hence more staff should be hired. And once this is done, there should be supervision in order to make sure that the staff works at an effective rate since some can be lazy and hence do less work.

They also suggested that there should be an assigned person, maybe a security warden to point people to the right lines as a large number of people find themselves in the wrong queues. Another suggestion that i found very intriguing was one that said certain days can be allocated to specific tasks; mondays and tuesdays can be days for learner's bookings, tests and driver's tests. While Wednesdays, Thursdays and Fridays can be for driver's renewals and so forth.

The issue of bribery seemed more difficult to tackle as a large mass of interviewees didn't have a way out for this issue. They said that no matter how hard the we try, the issue of corruption is never going to end. "It is part of us and only when we dont exist will corruption cease." said Mr Khumalo. As the crowd was beggining to convince me in this invincible matter, a certain Mrs Sayid suggested that maybe if instructors were to be switched from one department to another for certain periods of time then that might help reduce the level of corruption curently reigning. She went on to say that although this will disrupt the lives of this instructors, it will be worth the trouble in the long run.

In terms of the new system being altered according to the desires of society, the inspectors did not seem shaken. As Inspector Neville Meth explained, " The new system is set in line with the level of competent drivers. If you fail with this new system, that means you are still approaching the rank of competence." He went on to say how the department is happy about doing their job because if they do their job properly, they let drivers out onto the road and save a million lives of this nation. Inspector Meth was very confident with the new system and explained that it does not take a single fault detected by the computer to fail a peson but a certain amount of point accumulated by multiple faults. Also, there now exists a choice of either using your own car or the department's.

Although some problems at Rossburgh seem invincible in the eyes of those affected, a large number of them appear to have solutions hence a way forward can be implemented in order to help make Rossburgh a fair, 'non-corrupt' department where Durbanites can feel free and just to be served.

posted by This Eye @ 12:51 AM